Tracking order

At MehHive, we want you to stay informed about your order from the moment it leaves our warehouse until it arrives at your doorstep. This page explains how to track your Shirts, Skirts, Pants & Trousers after they have been shipped.

How Order Tracking Works

1. Order Confirmation
   Once you place an order, you will receive an order confirmation email at the email address provided during checkout. This confirms that we have received your order and are preparing it for shipment.
2. Shipping Confirmation
   When your order has been dispatched, we will send you a shipping confirmation email. This email includes your tracking number and the name of the carrier handling your delivery.
3. Tracking Number
   Your tracking number is a unique identifier assigned by the carrier. It allows you to follow the progress of your package as it moves through the carrier’s network. Please keep this number safe for reference.
4. Track Your Package
   You can track your package using the carrier’s website or a third-party tracking service. Enter your tracking number on the tracking page to view the latest status and estimated delivery date.
5. Delivery Updates
   Carriers typically provide updates at key stages, such as when the package is picked up, in transit, out for delivery, and delivered. Some carriers may also send SMS or email notifications if you opted in during checkout.

Where to Track Your Order

You can track your order using the carrier’s official tracking page. If you prefer a single place to track multiple carriers, you can use a reliable third-party tracking service such as 17TRACK.

Using 17TRACK

17TRACK is a widely used package tracking platform that supports many international carriers. It can help you track your MehHive order quickly and easily.

1. Go to https://www.17track.net/en .
2. Enter your tracking number in the search box.
3. Click the Track button.
4. Review the tracking results, including the current status, transit history, and any available delivery updates.

If the tracking information does not appear immediately, please wait a few hours and try again. Carrier systems may take time to update after the package is scanned.

Tracking Status Meanings

• Label Created / Shipment Information Received: The carrier has been notified about your package, but it may not have been physically scanned yet.
• Picked Up / In Transit: The package has been collected by the carrier and is moving through the delivery network.
• Out for Delivery: The package is with the local delivery courier and is expected to be delivered soon.
• Delivered: The package has been delivered to the address provided at checkout.
• Exception / Delay: The carrier may be experiencing a delay, customs review, or other issue. Please monitor the tracking page for updates.

If Your Tracking Is Not Updating

Tracking information may not update immediately for several reasons, including carrier scanning delays, international transit, customs processing, or high shipping volume. If your tracking has not updated for more than 7 business days, please contact us at [email protected] with your order number and tracking number. Our team will assist you in checking the status with the carrier.

Incorrect or Missing Tracking Information

If your shipping confirmation email does not include a tracking number, or if the tracking number appears invalid, please contact us at [email protected]. We will verify your order details and provide the correct tracking information as soon as possible.

Delivery Confirmation

Once the carrier marks your package as delivered, please check your mailbox, front door, reception area, or with neighbors if you cannot locate it. If you believe your package was delivered incorrectly or is missing, contact us at [email protected] and we will help you resolve the issue.

For any additional questions about tracking your MehHive order, please email us at [email protected]. We are happy to help.